+685 20 481

Claims

How to make a claim during cyclone season

If you have cyclone insurance, have suffered damage to your property as a result of a cyclone, and you need to make a claim, here are three simple tips to get started:

  1. Start your claim online – do this as soon as you can.
  2. If possible and if safe to do so, please take photos of your damaged items and property – we will ask you for these if we are unable to visit your property.
  3. To help our claims team get back to you in a reasonable time frame, please lodge your claim within 30 days of notification.

Our Claims Team are here to assist, please contact us.


Need to make a claim?

Accidents can be stressful, but we don’t think making an insurance claim should be.

If you’re a NPI policy holder and you need to lodge a claim please call us on +685 20 481, start your claim online, drop into our local office or fill out one of our claim forms below.

Claim application forms